Interpersonal Communication Skills, Speaking and Training Programs

Helping You To Master Interpersonal Communication Skills

Eln Albert's organization offers many services focusing on Interpersonal Communication Skills. We believe in communicating with Consciousness, Compassion and a Commitment. We offer our material in a variety of forms: seminars, breakout sessions, trainings, workshops,  teleseminars, and keynotes. We work with individuals as well as groups. Call Eln personally to discuss your specific needs and concerns.

• Influencing Others
  • The Seven Secrets To Influencing Others
  • How Women Can Be More Influential
• Customer Service  (customer service week,  October 3-7)
  • Respecting Your Customer's Time
  • How to provide Diamond-like customer service
  • 13 C's of Customer Service
  • All aspects of customer service training
• Leadership
  • The new leadership model
  • How motherhood creates natural leaders
• Personalities and People Strategies
  • How to deal with different personalities
  • People strategies for young adults
• Ethics and Values
  • Identify your own ethics and values through assessments
  • The value of having your employees know your ethics and values
  • Business Ethics
  • Passing your ethics and values on to your children
• Listening Skills
  • Active Listening Skills
  • Measuring Listening Skills
  • The Business and Magical Art of Listening
• Communication Styles
  • D.I.S.C. assessments and personal reports
  • Learn Your Personal Communication Style
  • How to Capitalize on Your Strengths
• Recognizing and Developing Your Strengths
  • Know your strengths and capitalize on them
  • Defer your weaknesses to other's strengths
• Dealing with Difficult People
  • Dealing with difficult Co-Workers or Customers
  • Women as Fierce Competitors, the Dragon Lady
  • Handling the angry customer
  • Don't aggravate them, elevate them
• How to Ask the Right Questions
  • Learning how to ask the right questions
• Customer Perceptions versus Expectations
  • Thinking you know what your customers want vs. knowing what they want
• Personality Profiles, assessments-DISC
  • Understanding yourself, your co-workers and your spouse
  • Beyond the profiles. Now what? How do I use this to my benefit?
• Attitudes
  • What attitude are you showing?
• Creativity and Innovation
  • How to tap into your creative & innovative natural resources
• Taking Risks
  • Become more comfortable with and enjoy taking risks
• Choosing Your Confrontations
  • Pick your battles carefully if you want to win more often
• Your Body Talk
  • Our body language is often louder than our words. What is your body saying?
  • Often what we don't say is also louder then what we do say.
• Presentation Skills
  • Learn the skills and know-how necessary to be an effective speaker/presenter/sales person
  • Personal Coaching is available
• Teambuilding
  • Assessments
  • Creating teams
  • Exercises for teams
  • Teleseminars

Again, these programs are offered as seminars, teleseminars, break-out sessions, workshops, training programs, and keynotes. We often use assessment tools to create a foundation for the work done.  Each client's needs are different; call our office to speak to Eln about your specific needs. 619-470-2205

Our clients span a full spectrum of businesses and careers. What they have in common is the desire to be the best communicators they can be and do so with Consciousness, Compassion and a full Commitment. Communication skills are considered by many to be the single most important skill anyone can develop to advance their career and to become more successful. 

Writing and Rewriting Assistance

Do you need help with putting your personality into your writing?  We can help you with our writing services. We have assisted others with sales letters, brocheures, marketing materials, new releases, articles, and websites. Call to discuss your project and needs. 619-470-2205

Clients sharing their excitement for our rewrites and copywriting:

"My original copy was so bland compared to how you spiced it up! Your edits made perfect sense and I felt like they were exactly what I needed."
     Dr. Donna Schwontkowski - Author, Million Dollar Memory for Names & Faces

"Your rewrite of my article was wonderful!  I really like your style of writing.  Your article suggests that you really "heard" my heart-and it comes across in your writing."
    Carolyn Gerard. - Marriage Family Therapist

"I'm fascinated to find you are a talented and extraordinary copywriter.  Not one in 100 knows how to write this evocatively.  If someone could be trained to have your copywriting brilliance, it would be worth 10's of thousands of dollars."
     Ron Richards. - Professional Coach for Marketing & Advertising Executives, and Creative Directors 

Call to discuss your writing needs. 619-470-2205